White Papers

LOS Decision Engine Optimization White Paper

In the highly competitive auto lending arena, speed is a critical deciding factor in funding more loans.  CU Direct recently conducted a study of indirect auto loan applications submitted through its CUDL Platform, and found that the probability of funding an approved application rose by as much as 55% when the application was system approved versus system countered, manually approved, or manually countered.  Yet, in the same study, it was found that many credit unions do not use their credit decision engine optimally, as less than 10% of loan application decisions are rendered via the decision engine.

Credit Union Lending and Operations Best Practices

One of the greatest challenges that credit unions face is staying current and compliant with the ever-changing regulatory requirements that guide our industry. Many credit unions find themselves overwhelmed with executing processes that help ensure compliance while still remaining competitive in their markets.

Filene Research Study: Lending Opportunities in Unlikely Places

When consumers make large purchases they are offered expensive and confusing credit options at the point of sale. According to recent research by Filene, credit unions have the opportunity to win a portion of this multi-billion consumer lending market. 

Download the white paper that explores the competitive landscape, identifies key consumer needs, reveals key market segments and provides suggestions on how your credit union can get started in this largely untapped market.

Big Data: Using Your Data to Open Deliver Channels and Grow Loans

Discover big data best practices and how your credit union can use its existing lending portfolio data to uncover new revenue opportunities.
This white paper offers five key financial objectives to help you gain competitive traction, insight into risk based lending/pricing, and the FICO score, an understanding of data storage, and tips on how to gain a competitive edge in lending.

Best Practices to Secure Higher Look-to-Book Ratios

Learn about the key practices that several successful CUDL credit unions employed to help increase their look-to-book (LTB) and approve-to-book (ATB) rates in their indirect auto lending program. This white paper offers insights based on the experiences of other credit unions that developed best practices to engage their dealership base and ultimately raise their LTB and ATB performance.

Asset Disposition White Paper

New CU Direct White Paper Features Best Approaches to Effective Asset Disposition. Successful lenders recognize that in order to maximize cash flows from the sale of repossessed vehicles, guidelines and procedures need to be in place to dispose of these assets in a timely and efficient manner. This white paper addresses several components of the asset disposition process that credit unions should consider when evaluating their remarketing practices.

Download this white paper to learn about these best practices and the five performance metrics that formulate the benchmarks used by top-performing remarketers.

Successful Indirect Auto Lending Programs Build on CU Strengths in Relationship and Portfolio Management

Discover how several credit unions have successfully tapped into indirect auto lending to help diversify and grow their balance sheets, while still maintaining a healthy portfolio and meeting member demands for competitive automotive financing. This informative white paper addresses how the credit unions formulated their indirect auto lending program and the underlying processes they developed to help ensure a smooth and profitable outcome.