Risk Management Articles

Lending Data & the Credit Union Mandate

Lending Data & the Credit Union Mandate

The very first provision of the Federal Credit Union Act declares that, in addition to promoting thrift, credit unions exist to create a source of credit for members to be used for provident or productive purposes. The lending department is key to credit unions fulfilling this mandate. Your credit union’s loan products help members build…

The Prospects of Change

The Prospects of Change

This is graduation season. Over the past two weekends, I’m proud to have had the opportunity to celebrate college graduations for my youngest two daughters.  It has certainly been hectic, as these graduations were at two different schools — in two different states, but it is truly a blessing to know that I have completed…

The Time Is Now to Prioritize Technology for the Future

The Time Is Now to Prioritize Technology for the Future

With the economy improving, the unemployment rate being the lowest it has been in nine years, and consumer confidence building momentum, credit unions continue to experience steady member and loan growth, low delinquencies and charge offs. These are all very positive signs, but can foster a false sense of security if not careful.  History has…

Drive ’17 Conference Delivers the Speakers and Strategies to Help CUs Win

Drive ’17 Conference Delivers the Speakers and Strategies to Help CUs Win

The lending marketplace continues to see competition ramp up. And now, more than ever, to remain not only competitive, but to gain market share, credit unions that embrace cutting-edge technology and strategies to capture more loans, improve loan portfolio performance, better engage members, and improve member loyalty, have a distinct advantage. Leading experts and innovators…

The Importance of Random Facts

The Importance of Random Facts

Recently, I was in a conversation with a colleague where I described myself as an “Encyclopedia of Useless Random Facts.” For whatever reason, what is seemingly trivial information to others is often of interest to me.  Take for example that a higher percentage of U.S. presidents were left handed than the general population.  I’m sure…

Of Ragnars and Other Things

Of Ragnars and Other Things

Each New Year brings the opportunity for us to start fresh and set new goals. People often mark the occasion with resolutions of change and commitment to personal improvement. Yet, by February many have forgotten the optimism that the New Year brought, once the realities of life have reminded us of our limitations. The same…

Embracing Technology to Assess Risk and Improve Your Competitive Edge

Embracing Technology to Assess Risk and Improve Your Competitive Edge

Have you ever bought a new car and, like me, just hopped in and started driving without reading the owner’s manual to discover what features and options the vehicle had?  Months, and maybe years, go by without knowing you have some really cool features.  Or maybe, you have a feature you know about, but you…

Strategies For Success in Today’s Competitive Lending Marketplace — the Focus of Drive ’15 Conference

Strategies For Success in Today’s Competitive Lending Marketplace — the Focus of Drive ’15 Conference

How can credit unions better compete against banks and other financial institutions in an increasingly competitive lending landscape? Engaging members more effectively — and more often, improving member loyalty, and capturing more member loans, are all vital aspects of gaining an edge in today’s marketplace. Problem is, where do you go to get the expert…

Finding the Bright Spots & Creating More of Them

Finding the Bright Spots & Creating More of Them

In their book, Switch: How to Change Things When Change is Hard, Chip and Dan Heath introduce readers to the story of Jerry Sternin.  Sternin, who works for Save the Children, was sent to Vietnam in 1990 to open a new office and given six months to make a difference in the nutritional health of…

Santa & Credit Unions

Santa & Credit Unions

By now I am sure that you are knee deep in the throes of the Holiday Season.  As you know, Santa Claus has been busy making a list of naughty and nice children all year long.  His team of elves has been busy making toys and by now is loading his sleigh for his whirlwind…