Lending 360 Loan Origination System

THE CHALLENGE: 
Reduce time and improve LOS workflow.

La Capitol Federal Credit Union operated on a Loan Origination System (LOS) that was time-consuming, expensive, and inefficient in managing day-to-day tasks, such as emailing documents to members or the flexibility to change rules without an added fee. It became apparent to La Capitol that in order to provide a better member experience and ultimately, a more streamlined process for their staff, they needed to implement a system that could offer immediate changes in the form of processing loans and managing workflow. They wanted a system that was configurable and easy to make changes according to their needs.

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