Support
CLIENT & PRODUCT SUPPORT HOURS
Monday – Friday, 5:30 a.m. PT – 6:00 p.m. PT
Saturdays, 6:00 a.m. PT – 2:00 p.m. PT
Closed on Sundays
Closed on holidays:
// New Year’s Day
// Martin Luther King, Jr. Day
// Presidents Day
// Memorial Day
// Independence Day
// Labor Day
// Thanksgiving
// Day After Thanksgiving
// Christmas Day
Contact Support
(877) 744-2835
client training
COMPASS.CUDIRECT.com is your resource for online training, product information and releases—all in one convenient location.
system status
Check the current status and view updates of CU Direct systems.
system maintenance
CU Direct routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 5 a.m.(PT).