Support
CLIENT & PRODUCT SUPPORT HOURS
Monday – Friday, 4:30 a.m. PT – 6:00 p.m. PT
Saturdays, 6:00 a.m. PT – 2:30 p.m. PT
Closed on Sundays
Closed on holidays:
// Thanksgiving
// Christmas Day
Contact Support
(833) 908-0121
client training
COMPASS.CUDIRECT.com is your resource for online training, product information and releases—all in one convenient location.
system status
Check the current status and view updates of CU Direct systems.
system maintenance
CU Direct routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 4 a.m.(PT).
Contact Support
Please note that our support number has changed: (213) 436-3690
CLIENT & PRODUCT SUPPORT HOURS
Monday – Friday, 5:30 a.m. PT – 6:00 p.m. PT
Saturdays, 6:00 a.m. PT – 2:00 p.m. PT
Closed on Sundays
Closed on holidays:
// Thanksgiving
// Christmas Day
client training
COMPASS.CUDIRECT.com is your resource for online training, product information and releases—all in one convenient location.
system status
Check the current status and view updates of CU Direct systems.
system maintenance
CU Direct routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 5 a.m.(PT).