Fidelis PPM Completes Certification in Reynolds Certified Interface Program

RCI certification helps ensure that data flows reliably between the Fidelis pre-paid maintenance software and the Reynolds and Reynolds ERA® dealership management system

SCOTTSDALE, ARIZONA | April 19, 2016

Fidelis PPM, a CU Direct company, announced today that its revenue- and retention-building prepaid maintenance software is now certified in the Reynolds Certified Interface (RCI) Program, noted Ryan Williams, Fidelis PPM president.

Fidelis PPM’s pre-paid maintenance program is the first program of its kind to achieve certification by Reynolds and Reynolds, and be recognized as an RCI product.

RCI Program certification helps ensure the safe, secure, and reliable transfer of data between Fidelis PPM’s prepaid maintenance software and the Reynolds and Reynolds ERA dealership management system (DMS).

This level of data transfer also provides an efficiency gain for dealership personnel by eliminating re-keying or double-entry of information into the Fidelis system from the Reynolds DMS.

For dealership personnel using Fidelis PPM technologies, benefits of the new certification can also mean:

  • Improved customer service, as connecting these two reliable systems keeps and helps maintain strong working customer relationships for dealers with Fidelis PPM.
  • Increased financial gain, by enabling dealerships to sell more dependable and profitable products, including expanded opportunities to sell Fidelis PPM solutions.
  • Increased staff productivity, by eliminating data transfer bottlenecks and delays so Fidelis PPM can serve dealer customers better.

“Fidelis PPM is the authority in helping dealers retain customers through process-driven prepaid preventive maintenance retention programs,” Williams said. “With the advantages of certification in the Reynolds Certified Interface Program, dealership personnel using Fidelis PPM’s retention and service revenue program can now work even more efficiently and conveniently, and more easily measure results.”

Fidelis PPM turns prepaid maintenance into a brand-building, revenue-generating retention machine. Developed by dealers, Fidelis PPM knows the importance of substantiating ROI from its products. Powered by Driv Customer Retention Software, Fidelis PPM provides an easy-to-use interface for at-a-glance tracking of the dealers’ ROI on their PPM program. For more information, visit or email Williams at [email protected]

Media Contact:
Jim Leman
[email protected]

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