PSCU Partners with CU Direct to Enhance Lending and Account Opening Solutions

PSCU to Use CU Direct’s Lending 360 Loan Origination System Solution in its Total Member Care™ Contact Centers

St. Petersburg, Fla. and San Diego, Calif. | May 18, 2016

PSCU, the nation’s leading credit union service organization (CUSO), and CU Direct, the leading provider of lending, automotive and strategic solutions to the credit union industry, have announced a partnership under which PSCU will utilize CU Direct’s Lending 360 Loan Origination System (LOS) within its award-winning Total Member Care™ (TMC) Contact Centers.

PSCU will significantly enhance the scope of its industry-leading suite of products and services by leveraging the functionality of Lending 360 within its TMC Contact Centers and as a full loan origination solution. The Lending 360 system can be used in conjunction with PSCU’s customized contact center support and can integrate with a credit union’s in-house platform. Lending 360 also supports integration with multiple third-parties including indirect lending and home banking platforms.

CU Direct’s LOS features a powerful, configurable workflow engine that uses a credit union’s existing rules, rates and lending criteria, and supports loan application processing activity across all consumer lending channels. The system will provide PSCU’s Owner Credit Unions and their members with leading edge technology in an easy-to-use lending platform designed to fully support consumer loan and account opening applications.

“We’re excited to join with PSCU and help them deliver the best experience for their credit unions and members,” said Tony Boutelle, President and CEO, CU Direct. “This is a natural partnership between two credit union-owned organizations that share a common core set of values and a passion for serving the credit union community.”

“Long-term relationships between members and their credit unions often begin with a loan,” said Chuck Fagan, PSCU President & CEO. “Our partnership with CU Direct gives PSCU’s Owners an excellent opportunity to better serve members and grow with a world-class lending platform that streamlines the application process and delivers a great member experience.”

About PSCU

Established in 1977, PSCU (St. Petersburg, Fla.) is the nation’s leading credit union service organization (CUSO) and was awarded CUSO of the Year recognition by NACUSO. The cooperative is owned by over 800 member credit unions representing more than 18.9 million credit, debit, prepaid, online bill payment and mobile accounts. Comprehensive 24/7/365 member support is delivered through contact centers located throughout the United States. For more information, visit

About CU Direct

For more than twenty years, CU Direct has been a lending technology leader, helping credit unions fund $211 billion in loans. More than 1,100 credit unions rely on CU Direct’s solutions to generate loans, create efficiencies, and grow membership. From CUDL, the industry’s number one auto lending platform, to the industry’s revolutionary Lending 360 Loan Origination System, and Lending Insights dynamic analytic tools, CU Direct develops the technology that helps credit unions advance their lending programs and overall portfolio success. 14,000 auto dealers nationwide use CU Direct’s automotive solutions to connect with credit unions and their members to drive sales and increase their bottom lines. For more information, visit Connect with CU Direct on Twitter and LinkedIn.